Frequently Asked Questions

01. What is BitoTrade Limited?

BitoTrade Limited (bitotrade.com) is a private investment company incorporated in the HongKong. Company Number is 2832320. CERTIFICATE OF INCORPORATION OF A PRIVATE LIMITED COMPANY

02. What we do?

We do traditional and cryptocurrency trading in the Forex and other large financial markets. Our clients invest in our tariff plans and we implement them due to in-depth analytics and exact forecasting, so ensuring income.

03. Who can create a personal account?

Any individual who has reached the legal age can become a client of Bitotrade Limited. You do not require any special knowledge about the investment market to use our services

04. How secure user account and their personal data?

All stored data on our servers remains protected via encryption technology all the time. All account related transactions done by our clients are mediated exclusively via secured internet connections.

05. How may I become client of BitoTrade?

You may become a client of Bitotrade Limited and it is totally free of charge. All you need is to open an account and fill all required fields.

06. How long does it take to make my client account active?

Your account will be active immediately after registration.

07. How may I access my account?

You may log into your account by clicking the link Login and enter your username and password.

08. What If I Can't Log Into My Account Because I Forgot My Password?

Click the link where you may recover your password, type your email. After this you should receive new password .If you haven't receive password check your spam folder or contact our support service.

09. How Many Accounts Can I Open On The Site?

Any client may have only one account. In the event of multiple registrations from your computer we have rights to suspend all of your accounts

10. How May I Sign My First Contract?

To sign your first contract you must first create an account. Once you are signed up, you can sign your first contract. All contracts must be sign through the Members Area. You can login using the member username and password you receive when signup.

11. When The Contract Should Be Activated?

Your contract should be activated immediately. For deposits in cryptocurrencies it could be some time lag which is required for getting confirmations by cryptocurrency network. If your contract hasn't appeared in your account for a long time, please contact us.

12. Do You Have Any Limits For An Investment Amount?

The basic contract amount is only $100 and the maximum contract amount is $10000. But please pay attention that you may have as many contracts as you want. So there is no maximum for your investment portfolio.

13. May I Have Several Contracts At The Same Time?

Yes of course, but it would be good if you sign different contracts rather then one selected.

14. May I Sign Contracts Using Account Balance (Reinvest My Profit)?

Yes of course. You may reinvest your profit using your account balance. In order to sign contract from your company's account balance you need to select 'Account Balance' option while on second step of signing contract.

15. Which Crypto Currency Do You Accept At The Moment?

At the moment we accept: Crypto Currency bitcoin, bitcoin cash, etherum and ripple.

16. After I Signed Contract, Can I Change It?

No. All transactions, including those related to investment, are final and cannot be changed afterwards.

17. After I signed contract, can I refuse to continue with that contract or using the site of your company as a whole ahead of schedule?

You can terminate cooperation before the expiry of the contract you have chosen, only if you accept the condition that 80% of the amount invested by you will be alienated in favor of the company. Early termination of the use of any investment proposal or use of the site of our company as a whole without the aforementioned penalty is not provided.

18. If I invested money today, when can I get paid?

We offer daily interest on all contracts, so after signing contract you will get you first earning after the day change, suppose, if you signed contract on 31st of month then you will get profit on 1st of month, Profit shared according to site time which you will see on your account dashboard.

19. May I sign contract for my downline/friends?

Yes we also allow team leaders and all other members to sign contracts for their unknowledgeable friends/downline from their own account. This can be done through My Contract page of your account area. Simple click on "Sign Contract For Friend" button and follow further process.

20. How Can I Withdraw My Profit?

In order to withdraw your profit you need to submit withdrawal request on "Ask for Withdraw" page in your dashboard area. You just have to type withdrawing amount, transaction pin and your account password to submit withdraw request. Before making request please must update your profile with your correct bitcoin wallet address, else your withdraw request will be cancelled.

21. How Soon After The Withdrawal Of The Request Will Appear Money On My Wallet Address?

Your request will be processed instant or some time it may take 2 to 4 hours.

22. I Requested For A Withdrawal Some Time Ago, But Money Haven't Come Yet?

Please, pay attention that usually we process withdrawals Instant or under 2 to 4 hours. But anyway contact our support service and we will check your issue.

23. Do You Have Any Withdrawal Limits?

No. We don't have any withdrawal limits so you can withdraw any amount from your account.

24. Do You Have Any Withdrawal Minimum?

Yes we have set minimum withdraw amount $10.00.

25. Do You Charge Any Fees From Withdrawals?

Yes, we charge 5% withraw fee to maintain our auto and manual withdraw system for lifetime.

26. How to become a participant in the referral/affiliate program?

It is enough just to create an account and get a referral link, which must be distributed. Referral/Affiliate program offers from bitotrade limited can be used by any registered user of the site of our company who have at least one active contract of any amount.

27. Can i change the referral link?

No, the referral link is the individual and is given to the user only at once.

28. When will i get the referral/affiliate commission?

As soon as the invited user signs their first contract successfully, a part of this sum will be sent to your account.

29. Will I have the opportunity to receive a referral commission for the contract signed by my partner from the account balance?

Yes, but on the condition that you must have an active position in your own account.

30. Can I change my sponsor?

No. This possibility is not provided, but in some cases support team can help you with possible solution.

31. Where can i place my referral/affiliate link?

You may place it everywhere via the Internet. The best is to place it in different social networks.

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